Customer support
Extensive expertise and resources for airline and MRO operations
Vast technical expertise and global resources
- 24/7 Customer Support Centers
- In-the-field customer and product support teams
MyCFM Customer Portal
A global network of technical service representatives
250 technical service representatives on-site with airline customers in more than 50 countries, and 45 CFM maintenance and repair facilities around the world.
Customer teams
Global support of more than 250 representatives on-site
Today, there are more than 250 technical service representatives on-site with airlines in more than 50 countries, and more than 40 maintenance, repair and overhaul (MRO) provider facilities around the world.
CFM provides 24-hour support for Aircraft on Ground (AOG) issues, spare parts and spare engine requirements, and technical assistance, while our Technical Training facilities in the U.S., France, China and India provide comprehensive, hands-on and digital maintenance training for all engine models.
Monitoring and Diagnostics
Delivering real-time support. Increasing time on wing.
With hundreds of customers and thousands of engines monitored, CFM’s monitoring and diagnostic services capitalize on automated and integrated systems, its extensive technical knowledge, its fleet experience, and a global service network that enable operators or make the best maintenance and logistical decisions.